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The Online Review Iceberg - Why the posting of a review is just the tip of the iceberg | Ben M Roberts

The Online Review Iceberg – Why the posting of a review...

Potentially the use of an iceberg is a tired cliché when it comes to business. However, in the case of online reviews it is...
5 key reasons why you should never delete negative online reviews - Ben M Roberts

5 key reasons why you should never delete negative online reviews

Reviews are everywhere. You may be able to run for a short while, but even Mo Farah wouldn’t be able to keep running forever....